Prescription-to-order agent
A WhatsApp agent that takes repeat medical-supply orders from a photograph of the prescription.
Reads the script image and pulls out patient, NHS number, script number and every line item. Validates the NHS checksum and cross-checks the EPS barcode against what it read. Resolves products and account codes against CIN7, reads the order back for confirmation, and raises a draft order once the customer says yes. Anything it is not confident about goes to a review queue instead of being guessed.
Orders arrive the way customers already communicate, no portal, no app, no training. Staff stop retyping prescriptions into the ERP, and the only cases that reach a human are the ones that genuinely need judgement.